Privacy Policy

1. Introduction

FAT DADS LTD ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our educational programs.

Company Details:
FAT DADS LTD
Registration Number: 16065512
Address: 205 Priory Road, Dudley, England, DY1 4EE
Email: [email protected]

2. Information We Collect

2.1 Information You Provide

We may collect the following information when you:

• Fill out contact forms or course inquiry forms
• Register for courses or programs
• Subscribe to our newsletter or updates
• Communicate with us via email or phone
• Participate in surveys or feedback requests

This information may include:

• Name and contact information (email, phone number, address)
• Educational background and career interests
• Course preferences and learning goals
• Payment information (processed securely by third-party providers)

2.2 Information Automatically Collected

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address and location data
• Pages visited and time spent on site
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Educational Services: To provide courses, support, and educational materials
• Communication: To respond to inquiries and provide course information
• Marketing: To send relevant course updates and educational content (with consent)
• Website Improvement: To analyze usage patterns and improve user experience
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect against fraud and unauthorized access

4. Legal Basis for Processing

Under UK GDPR and Data Protection Act 2018, we process your data based on:

• Consent: When you provide explicit consent for marketing communications
• Contract: To fulfill our obligations when you enroll in courses
• Legitimate Interests: To operate our business and improve our services
• Legal Obligation: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist in providing our services (e.g., payment processors, email services)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of business assets
• Consent: With your explicit consent for specific purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Secure socket layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure storage and backup procedures

7. Your Rights

Under UK data protection laws, you have the following rights:

• Right of Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us at [email protected]. We will respond within one month of receiving your request.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Course records may be retained for up to 7 years for certification and reference purposes.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website usage. You can manage cookie preferences through your browser settings or our cookie consent banner. For more information, please see our Cookies Policy.

10. International Transfers

We primarily process data within the UK. If we need to transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

11. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

14. Complaints

If you believe we have not handled your personal information in accordance with this policy, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.